A simple and intuitive software for IT fleet management
This software is intended for companies and IT fleet managers who are looking for a simple and fast to deploy solution that takes into account new IT usage standards, such as subscription management/cloud services like Office 365.
In summary
Simplified management
The integrated portal allows users to simply register on the platform and make support requests. When creating a ticket, the user will be able to section directly the product on which he encounters a problem, from the inventory list assigned to him.
A ticketing system designed for IT
The ticketing system allows your customers to fill in a simple and clear request for support. Each ticket includes a description, a severity, and the possibility of attaching an image. You can assign a ticket to your technician and follow his progress in administration.
A precise inventory, adapted to your needs
Our inventory system allows you to simply assign hardware and software to their users. Our solution comes with an application that scans your computers and automatically updates your inventory database.
Includes, among other things, these features
Access our resources to get an idea
To acquire Simple IT Helpdesk
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Free
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- Full version of Simple IT
- French / English
- No ads
Requirements :
Created with Symfony 4. Dependencies: Composer, PHP 7.1, Apache with URL Rewrite, External ftp access (for agent), Database: MySQL, MariaDB, Mail server with SMTP account