Discover a non-exhaustive list of Simple IT features. This list will evolve over time. We will post a calendar of future features as soon as possible. Do not hesitate to contact us for any further information.
Ticketing system
- Integrated ticketing portal – users are autonomous Easy registration
- Sleek and responsive graphics – Multi-platform ready client
- Unlimited recordings
- Selection of hardware or software impacted by the concern
- Discussion function to answer the caller
- Assigning the ticket to a technician
- Response time management
- Manage custom status additions
- E-mail notifications
- Sort the list of tickets according to their status (open/closed…)
Inventory management
- IT-oriented inventory, Machines of all types and Licenses
- Link between hardware and software inventory and user support
- Unlimited recordings
- Software license management by accounts (Office 365, api cloud)
- Import of fleet data
- Brand and model management of hardware
- Many fields adapted to the needs of an IT fleet
- Agent software for Windows to be able to import computer fleets more easily
System management
- User management
- Multilingual English / French
- Unlimited management of independent client companies
- White mark
- Export Reporting clients
- Role Management
- List management
- User Profile Customization
- Logo customization
